About Us

” A patient is the most important person in our practice. He/She is not an interruption to our work. He/She is the purpose of it. He/She is not an outsider in our practice, is a part of it. We are not doing a favour by serving him/her, is doing us a favour by giving us an opportunity to do so “ Holyhead Primary Healthcare Centre aim to be a successful modern family practice working as a team with well trained and motivated staff, to achieve a high standard of care for all our patients. We offer a personal and friendly service and encourage our patients to take an active interest in their health care. We manage your illnesses and help to keep you fit by offering a range of preventive services. The practice wishes to provide primary care service that is sensitive to patients and carers. Every part of the work is lead by clinicians who have listed to the views of their patients and know what is needed. The practice is committed to improve the healthcare experience for its patients and staff alike through a process and vision of ‘Keep Improving The Experience’.

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General Data Protection Regulation (GDPR) guidance

The Practice Data Protection Officer is Aden and GEMCSU, and is available via
email: agem.dpo@nhs.net Tel: 0121 6110730

Further information:

How We Use Your Information Leaflet
Practice Privacy Notice for Patients

Extended Care Service

Your practice and other local Practices are working in partnership to provide additional GP appointments outside of normal practice hours.

The service offers pre-bookable, routine primary care appointments between 6.30pm – 8pm during the week and also over the weekend with a range of clinicians including GPs, nurses and health care assistants.

If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours. Your appointment may be with another practice in the area and may not be at your registered practice.

Extended hours appointments are for routine general practice issues and not for urgent care.  If urgent care is required please call NHS111 for advice.

For more information please click on the following link: www.extendedcare.co.uk