About Us
” A patient is the most important person in our practice. He/She is not an interruption to our work. He/She is the purpose of it. He/She is not an outsider in our practice, is a part of it. We are not doing a favour by serving him/her, is doing us a favour by giving us an opportunity to do so “ Holyhead Primary Healthcare Centre aim to be a successful modern family practice working as a team with well trained and motivated staff, to achieve a high standard of care for all our patients. We offer a personal and friendly service and encourage our patients to take an active interest in their health care. We manage your illnesses and help to keep you fit by offering a range of preventive services. The practice wishes to provide primary care service that is sensitive to patients and carers. Every part of the work is lead by clinicians who have listed to the views of their patients and know what is needed. The practice is committed to improve the healthcare experience for its patients and staff alike through a process and vision of ‘Keep Improving The Experience’.
Download our broucher, please Click here…
General Data Protection Regulation (GDPR) guidance
The Practice Data Protection Officer is Aden and GEMCSU, and is available via
email: agem.dpo@nhs.net Tel: 0121 6110730
Further information:
How We Use Your Information Leaflet
Practice Privacy Notice for Patients
Extended Care Service
Your practice and other local Practices are working in partnership to provide additional GP appointments outside of normal practice hours.
The service offers pre-bookable, routine primary care appointments between 6.30pm – 8pm during the week and also over the weekend with a range of clinicians including GPs, nurses and health care assistants.
If you need access to an evening or weekend non-urgent appointment, please call and speak to the receptionist at your registered practice during normal opening hours. Your appointment may be with another practice in the area and may not be at your registered practice.
Extended hours appointments are for routine general practice issues and not for urgent care. If urgent care is required please call NHS111 for advice.
For more information please click on the following link: www.extendedcare.co.uk
Surgery Opening Hours
| Day | From | To |
|---|---|---|
| Monday | 08:00 AM | 06:30 PM |
| Tuesday | 08:00 AM | 06:30 PM |
| Wednesday | 08:00 AM | 06:30 PM |
| Thursday | 08:00 AM | 06:30 PM |
| Friday | 08:00 AM | 06:30 PM |
| Saturday | Close | Close |
| Sunday | Close | Close |
We running extended hours On Monday and Friday from 6:30 pm to 8:00 pm. On Tuesday from 6:30 pm to 7:30 pm. On Wednesday and Thursday from 6:30 pm to 7:00 pm.
Dr.Chaparala is available for face to face consultation, on every Tuesday from 6:30 pm to 8:00 pm.
Out of Hours
You should call the NHS 111 service if you need medical help fast, but it’s not a 999 emergency. NHS 111 is available 24 hours a day, 365 days a year.Calls to NHS 111 are free from landlines and mobile phones. Read more
Non Attenders
The Practice has been monitoring the number of patients who fail to attend surgery for their appointment, Due to any circumstance if you were unable to make it to your appointment, please let us know as early as possible, so that we can offer it to another patient.
In May there were 52 DNAs.
Common childhood illnesses
A Guide to Common Childhood Illnesses. Click here..
We are very proud to publish our CQC performance ratings :
Meet the Team
Dr. Bharathi C Chaparala
(MBBS LR CSE) Lead General Practitioner
Mrs. Pallavi Uppalapati
Practice Manager
Facilities
Baby changing facility Disabled parking Disabled WC Induction loop free access Wheelchair access